At Impeccable Wear, your satisfaction is important to us. If you’re not completely satisfied with your purchase, we’re here to help. Please review our return and refund policy below.
Returns Eligibility -We accept returns within 14 days of delivery. To be eligible for a return:
Items must be unused, unworn, unwashed, and in original condition
All tags must be attached
Items must be returned in original packaging
Proof of purchase (order number or receipt) is required
Non-Returnable Items -The following items are non-returnable:
Sale or discounted items
Gift cards
Accessories (e.g., hats, socks)
Items marked as final sale
Return Process -To initiate a return, please contact us at [your email address] within 14 days of receiving your order. Include:
Your order number
Reason for return
Photos (if the item is damaged or defective)
Once your return is approved, we will provide return instructions. Customers are responsible for return shipping costs unless the item arrives damaged or defective.
Refunds - Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved:
Refunds will be issued to the original payment method
Please allow 5–10 business days for the refund to appear on your statement
Original shipping costs are non-refundable.
Exchanges - We do not offer direct exchanges currently. If you need a different size or color, please return your item for a refund and place a new order.